Menu
Your Cart

FAQs

FAQs

 

HOW DO I PLACE MY ORDER? 

 

Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order. 

 

We’ll prepare your order and let you know when it’s on its way!

 

HOW LONG WILL IT TAKE TO SHIP MY ORDER?

 

Orders from our store typically ship within 3 to 8 business days.(shoes normally take 3-5 business days to process order, other stuffs will be faster)  For international orders, transit will take an additional 10 to 15 business days. We will ship by FEDEX EXPRESS , UPS, EMS  if your Order $100+ , and ship by epack or economy small package when order less than $100 ( normally take 3 -4 weeks to receive packages by epack or economy small package)

 

MY TRACKING NUMBER ISN’T WORKING.

 

Tracking numbers can take 1-2 days to appear in the shipping carrier’s system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.

 

I’D LIKE TO MODIFY MY ORDER.

 

Because our orders are custom produced, we offer address changes within 2 hours after your order is placed.

 

I’D LIKE TO CANCEL MY ORDER.

 

Because our orders are custom produced, we offer order cancellations within 2 hours after your order is placed.

 

I NEED HELP WITH A LATE ORDER.

 

Orders from our store typically ship within 5 to 8 business days. For international orders, transit will take an additional 10 to 15 business days.

 

If your order has not arrived after 10 business days (domestic) and 20 business days (international), please contact us for timely support.

 

PAYMENT

 

What type of payments do you accept?

 

We accept Visa, Mastercard as well as Paypal. (If you prefer pay by zelle or venmo, email us ( [email protected]  ) or message us by whatsapp.(+86 13585853235)

 

When will my card be charged?

 

Just after your order has been successfully placed.

 

HOW SECURE IS MY PERSONAL INFORMATION?

 

We strictly adhere to the highest industry standards to protect your personal information when you checkout and purchase from our store.

 

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

free gift

 

All our  new members will get a free gift, You can choose in: FREE GIFT-NEW MEMBER GIFT

You can also get free gift ,if your order $100+ ,and switch free gift by the purse boxes.

We provide many choice for our members, you must find what you like !

 

 

Join Us

Join Us!  Be our member, you will not only get very cute free gifts, but also earn $ by our affiliate link!